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Hanoi 36 Restaurant
Refund Policy
Last updated: January 2026
Because we prepare fresh food, the following policies apply:
Dine-In & Takeaway Orders
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All food sales are final
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Refunds or store credit may be offered if an order is incorrect or food quality is compromised
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Store credit may be provided at our discretion
Online & Delivery Orders
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Orders cannot be cancelled once placed
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Refunds are handled case-by-case
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Delivery orders placed through DoorDash or Uber Eats are subject to those platforms’ refund policies
We always aim to be fair and reasonable—please contact us if there is an issue with your order.
📧 Contact: hanoi36sa@gmail.com
📞 Phone: 778-489-5608
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